The Dancing Wick
FAQs

The Dancing Wick is a family-run candle and gift company in Bixby, Oklahoma. We’re proud to be one of the country’s premier handmade candle sellers, leading the way in candle, favor, gift and home décor design.

Our founder, Monika, started making candles after receiving supplies from her stepmom. Today, our team hand-pours candles and creates personalized gifts, event favors and bath-and-body products with the same attention to detail.

Every label and product at The Dancing Wick is 100% designed by Monika MacDonald, our founder and the creative force behind our family business. For the past ten years, Monika has shaped our distinctive style across candles, home décor and gifts, bringing her eye for beautiful design and her uncompromising attention to detail to every collection.

What began with candle-making supplies from her stepmom has grown into a family-run brand with more than 240,000 Etsy sales and over 45,000 five-star reviews. Monika’s creativity and determination have been central to that growth, turning a handmade passion into a destination for personalized gifts, event favors and candles for everyday life.

Her work sets our standard for industry-leading design: thoughtful artwork, beautifully coordinated details and personalization that makes a gift feel truly meaningful. From seasonal collections and wedding favors to business gifts and home décor, Monika’s vision gives The Dancing Wick its recognizable character. Her commitment to exceptional design remains at the heart of every product we put our name on.

We make our candles with 100% soy wax made from American-grown soybeans, high-quality fragrance oils manufactured in the USA, and 100% cotton wicks made right here in America. Our fragrance oils are phthalate- and paraben-free. We do not source our fragrances overseas, and we never compromise on quality.

We skip additives designed to make manufacturing easier. Making candles with care takes extra work, and our customers deserve that effort—not shortcuts. We blend our fragrance into the wax from the start, carefully measuring each candle to make sure everything is just right.

We care deeply about your health and what you bring into your home. Our goal is a clean-burning candle made with carefully chosen ingredients and no unnecessary additives. From the suppliers we choose to the candles we pour, we take our supply chain, quality control and ingredients incredibly seriously, with the utmost care.

Yes. Alongside candles and favors, we offer soy wax melts, handmade sugar scrubs, goat’s milk soap, lip balm, personalized matchboxes and gift sets. You can find a small thank-you, a coordinated party favor or a larger gift with several products. Explore our products.

You can read customer feedback on our Etsy shop and on individual products at dancingwick.com. For a closer look at a particular item, read reviews for that style or gift set and look for customer photos. Retailers can also find feedback about ordering wholesale through our Faire shop.

We use high-quality fragrance oils manufactured in America that are phthalate- and paraben-free. We care deeply about your health and the quality of what you bring into your home, so we take our fragrance sourcing and ingredient choices just as seriously as the finished scent.

We blend fragrance into our 100% soy wax from the start, carefully measuring each candle to make sure everything is just right. We skip unnecessary manufacturing additives and never compromise on ingredient quality. Our goal is a clean, beautifully balanced fragrance experience, made with thoughtfully chosen ingredients and care at every step.

Choosing the scents that carry The Dancing Wick name is one of the highest priorities in our business. We are always searching for fragrances we can be proud of. Some searches take years; for other scents, we develop our own blends. We would rather keep looking than offer a fragrance that falls short of our standards.

Every scent must earn our family’s sign-off for its character, balance and overall quality before joining the collection. It should smell beautifully composed and be a pleasure to have in your home. Our standard is a world-class fragrance experience, and we never settle for “good enough.”

Choose the kind of fragrance you enjoy first, then decide how noticeable you want it to be. Here are a few starting points:

• Fresh and airy: Lavender & Sea Salt combines lavender with a breezy coastal character.
• Floral: Fresh Cut Roses has the character of freshly cut rose petals.
• Fruity: Bora Bora combines tropical fruit with floral notes.
• Woodsy: Mahogany & Teakwood pairs warm woods with subtle florals.
• Sweet and bakery-inspired: Shortbread Cookies has butter, cream and vanilla notes.
• Evergreen and seasonal: Winter Wonderland combines fir, pine, cedar, amber and eucalyptus.

Fragrance preference is personal. If you are choosing for an event or a larger order, our six-candle sampler lets you try six scents at home before deciding. When you find one you love, shop that fragrance across the available candle designs.

Our fragrances fall into four strength groups. Here are examples from each:

• Mild: Lavender & Sea Salt, Ocean Breeze and French Vanilla.
• Medium: Apple Pumpkin, Bora Bora and Autumn Walk.
• Medium/Strong: Coastal Linen, Lavender & Sage and Winter Wonderland.
• Strongest: Gardenia, Mahogany & Teakwood and Almond Pastries.

Start with a mild fragrance if you prefer a gentler scent, or choose a stronger group if you enjoy a more noticeable fragrance. These categories compare the scents; candle size, airflow and room size also affect your experience.

Yes. Our six-candle sampler includes six 4-ounce candles, each in a different scent you choose. Enter your six choices in the product’s personalization box. It is a useful way to compare fragrances before ordering event favors, buying a larger quantity, or finding a new favorite for your home.

Yes. Wedding Cake, Birthday Cake and Vanilla Cake are the same fragrance, with vanilla cake, sweet frosting and sugar notes. The name changes to suit the occasion, so you can choose the design that fits your wedding, birthday or everyday gift without expecting a different scent.

Some candle listings offer an Unscented option, and some include a Pre-approved Scent choice. Availability depends on the product. If your preferred fragrance is missing, contact us with the product link and scent name before ordering. Please select a pre-approved option only after we have confirmed your request; it does not automatically make every scent available in every item.

Yes, selected spa gift sets let you choose a different scent for the candle and sugar scrub. Choose the candle scent, then clearly name both items and their fragrances in your personalization or order notes—for example, “Candle: Bora Bora; sugar scrub: French Vanilla.”

Candle and body-product fragrance choices are not identical. Use a scent offered for the scrub, and contact us before ordering if you want a combination that is not available among the options.

To order different available scents, add each scent selection to your cart separately and check the quantity for each. Remember that a set-of-10 listing uses sets, not individual candles. If you want to split scents within a single set or need a custom combination, contact us before ordering so we can confirm how to arrange it.

Match your candle to the space you want to scent. Use this general room-size guide as a starting point:

Room suggestions are general guidance and depend on the scent, airflow and your space. A “+” means the candle may burn longer than the listed estimate.

These hours refer to the candle’s total life across multiple burns. Never burn a candle for more than four hours at a time.

One candle is best chosen for a room or defined area; fragrance throughout an entire house is not guaranteed. Open floor plans, airflow and the scent you choose all affect how noticeable it is. For a gentler fragrance, try Lavender & Sea Salt or Ocean Breeze. For a stronger fragrance, consider Gardenia or Mahogany & Teakwood.

We make several candle styles so you can choose the look and size that suit your home, gift or event:

• Clear glass jars: straight jars, mason jars and small glass favor jars, with everyday, seasonal or personalized labels.
• Amber jars and tumblers: warm brown glass, including smaller gift candles and larger three-wick designs.
• Candle tins: metal containers in gold, silver or black, with personalized gift and event-favor designs.
• Wooden bowls: rustic hand-carved vessels with multiple wicks, including bread bowls and seasonal shapes.
• Soy wax melts: six-piece packs for use in a wax warmer.

We also offer coordinated candle bundles and gift sets. Shop candle styles to choose a design and available scent.

Burn time depends on the candle’s size, container and wick arrangement. A 4 oz straight glass jar, a 4 oz favor jar and a 4 oz tin can have different burn times. Use this chart to compare approximate burn times and suggested spaces for our candle styles:

Room suggestions are general guidance and depend on the scent, airflow and your space. A “+” means the candle may burn longer than the listed estimate.

These are approximate total hours over multiple burns, not one continuous burn. Scent, wick care and burning conditions can affect the total. Estimates are specific to each candle type and size.

Looking for a three-wick bread bowl or another style not shown? Reach out to us and we will help you choose. You can also browse candles by style.

Trim each wick to about ¼ inch before lighting, follow the candle’s warning label and never burn for more than four hours at a time. Let the candle cool completely between uses.

Each wooden bowl is hand-carved, so its shape, color and rustic markings can vary. Our three-wick bread bowl is offered in natural wood or distressed white; that natural variation is part of its character. If the vessel arrives damaged, leaks, or has a condition you are unsure about, contact us before lighting it. See our bread bowl candles.

Yes. Our soy wax refill kit contains 16 ounces of scented soy wax, three wicks and wick stickers. Use one kit for our small three-wick bread bowl and two kits for the large five-wick bowl. Follow the kit’s heating and wick-placement instructions, and use only a suitable, undamaged vessel. Do not refill a damaged or leaking bowl.

Yes. Our soy wax melts come as a six-piece pack in the fragrance you select. They are another way to enjoy our scents using a wax warmer. Follow your warmer manufacturer’s instructions for use, capacity and cleaning.

We make our sugar scrubs, soap and lip balm with formulas chosen for each product:

• Sugar scrubs: sugar, avocado oil and olive oil, scented with essential oils or phthalate- and paraben-free cosmetic-grade fragrance oils.
• Goat’s milk soap: a goat’s milk soap base, scented with essential oils or phthalate- and paraben-free cosmetic-grade fragrance oils.
• Lip balm: shea oil, coconut oil, beeswax, jojoba oil and castor oil. Our peppermint lip balm also contains peppermint essential oil.

These are the core ingredients; the formula varies by product and scent. If you need to avoid a specific ingredient, ask us about that product and scent before ordering.

Compare physical measurements as well as ounce sizes: a mini candle and a larger gift can look similar in a close-up photograph. Our Corporate Logo Glass Candles have these approximate heights:

The 4 oz option is the smallest of these three gifts, the 8 oz is the middle size, and the 16 oz is the tallest. These heights apply to this clear-glass style; amber jars, tins and wooden bowls have different shapes and dimensions, even when their ounce sizes are similar.

The soy wax we use in our candles is 100% pure soy and vegan.

Our full collection is not vegan: our goat’s milk soap contains goat’s milk, and our lip balm contains beeswax. Ingredients vary by product, including items combined in a gift set. If you are choosing a gift for someone who avoids animal-derived ingredients, contact us about the exact products before ordering.

Choose your candle or favor, size, scent and available color options. In the personalization box, enter the exact names, date and message you want printed. For a bridal party, pair each name with a role—for example, “Sarah — Maid of Honor.” If you are adding a personalized gift box, include its message and your signature separately. Double-check spelling, punctuation and dates before checkout.

Proofs are included for favors and sets of 10 tins when the product description says a proof is included. We send these after purchase from dancingwick@gmail.com. Individual customized candles do not receive an automatic proof. If you are ordering them in bulk or larger quantities, you can request a proof. When your order includes a proof, review it and reply with your approval before we print your labels.

We send proofs for favors and sets of 10 tins when the product description states that a proof is included. These proofs are sent after you place your order.

Individual customized candles do not receive an automatic proof. If you are ordering individual customized candles in bulk or larger quantities and would like a proof, please request one. A proof is not automatically included just because a candle is personalized.

For orders receiving a proof, the email comes from dancingwick@gmail.com. Check your inbox and spam folder, review the names, spelling, date, colors and layout carefully, and reply with your approval or any changes you need.

When a proof is part of your order, we cannot print your labels until you approve it. Please respond promptly—delayed approval can delay printing and shipment.

Ordering logo candles? After checkout, email your logo and order number to dancingwick@gmail.com. If you are ordering individual logo candles in bulk or larger quantities, include your proof request in that email.

We offer both individually priced favors and sets of 10. For a set of 10, your cart quantity counts sets:

• Quantity 1 = 10 favors
• Quantity 3 = 30 favors
• Quantity 5 = 50 favors

For an individually priced favor, your cart quantity counts individual items. Minimums vary by product: our 4 oz Corporate Logo Candle Favors, for example, require at least six candles. The words “Set of 10” distinguish a ten-piece purchase from an individual favor, so use that selling unit when planning your guest count.

Yes—our personalized candles can feature names, dates, meaningful messages, or a funny saying. Choose a customizable design, enter the exact wording in its personalization field and place your order. Individual customized candles do not include an automatic proof. If you are ordering in bulk or larger quantities, you can request one. Please double-check your wording before checkout. If you would like help with a longer message or a design change, you are always welcome to contact us.

We welcome requests to adapt a label to your event. Choose a customizable design and include your preferred colors and fonts with your order. If you have an invitation or reference image, email it to us with your order number. Proofs are included for favors and sets of 10 tins when the product description states that a proof is included. Individual customized candles do not include an automatic proof; for bulk or larger-quantity orders, you can request one. When a proof is included or requested for an eligible bulk order, we email it after purchase for approval before printing. Available changes depend on the label and product; you are always welcome to reach out for help choosing a design.

Yes. You can pair selected candle favors with personalized matchboxes for a coordinated gift. Choose a candle option marked “with Matches” or “w/ Matches” and enter your personalization details. Our Winter Wedding Tins, for example, have candle-and-match options in several sizes and colors.

There are two different extras to distinguish: a regular box of matches included with certain gifts, and a matching personalized matchbox chosen with a favor. A candle-only option does not automatically include the personalized matchbox. Shop candle favors with matching-match options.

We can help you explore a coordinated look across candles, scrubs and other favors. Include the label design you like and your coordination request with your order, or reach out for help choosing the products. Available changes depend on each product and its label space. Proofs are included for favors and sets of 10 tins when the product description states that a proof is included. Individual customized candles do not include an automatic proof; for bulk or larger-quantity orders, you can request one. For orders receiving a proof, we email it after purchase for approval before printing.

Yes. We offer personalized favors for weddings, bridal showers, baby showers, baptisms, birthdays and other celebrations. Depending on the design, you can choose candle jars, tins, matches or body-product favors. Start with your occasion in our shop, then choose the available size, scent and color and enter the requested names, date or message.

Yes. You can personalize bridal party candles, tins and gift sets with each person’s name and role, including bridesmaid, maid of honor, matron of honor, mother of the bride, mother of the groom, officiant and personal attendant.

Enter one name-and-role pair per person—for example, “Sarah — Maid of Honor; Emma — Bridesmaid”—along with any special message and your signature. For the Botanical Light Up the Aisle with Me set, the box can ask the recipient to join your bridal party; we can also adapt the wording for a wedding-day thank-you. Proofs are included for favors and sets of 10 tins when the product description states that a proof is included. Individual customized candles do not include an automatic proof; for bulk or larger-quantity orders, you can request one.

Shop personalized bridal party tins.

If you order one gift box, it will ship assembled with your gift inside, ready to give. Orders with more than one gift box ship with the boxes unassembled for you to put together.

Shipping multiple assembled gift boxes requires much more space, which substantially increases shipping costs and the risk of damage to the gift boxes during transit. If you would prefer your boxes assembled, please reach out to us so we can discuss the available packing and shipping options.

Yes. We make personalized candles and gift sets for new homeowners, coworkers, teachers, friends, family and people who have made a difference. You can choose an appreciation design or add your own message, name or signature.

Our New Home Gift, for example, pairs two 8 oz candles: “Home Sweet Home” and “Our Happy Place.” Choose the candles alone, candles with a personalized gift box, or candles with Lavender & Lemongrass soap and a gift box. The box can carry your own housewarming message.

For coworkers and thank-yous, a message-led candle is a smaller gift, while a candle-and-scrub or spa set offers several handmade products together.

Yes. We personalize candles with your company logo for employee appreciation, client gifts, events and holiday giving. Choose your size and scent, add your wording and requested delivery date, and place your order.

After ordering, email your logo and order number to dancingwick@gmail.com. PNG files are preferred. Sending your logo promptly helps us prepare your label design.

Logo favors and sets of 10 tins include a proof when the product description says so. Individual customized logo candles do not include an automatic proof; you can request one when ordering in bulk or larger quantities.

For orders receiving a proof, it comes from dancingwick@gmail.com. Check your inbox and spam folder, review the design carefully and reply with your approval. When a proof is part of your order, we need your approval before printing your labels. Delays in sending your logo or approving an applicable proof can delay your order.

Our business collection includes gifts for teams, clients and corporate events, plus realtor closing gifts and personalized thank-you candles. We also have appreciation designs suited to teachers, volunteers and nonprofit staff. Share your occasion, quantity, preferred products and delivery needs so we can help you choose. Browse business and realtor gifts.

Yes. Shops and retailers can purchase The Dancing Wick products through our wholesale program to sell in their stores. Wholesale is for resale; business and bulk gifting orders are for products you give directly to employees, clients or other recipients. To begin stocking our products, start a wholesale inquiry.

Yes. Participating schools, teams and organizations receive a dedicated collection link to share with supporters. Supporters order online, we handle order processing and shipping, and the organization earns a portion of the sales. To start a fundraiser, contact the TDW Fundraisers team about your group. If you are buying to support an existing fundraiser, shop through that organization’s link so your purchase supports the correct group.

First, place your logo-candle order with your size, scent, wording and requested delivery date. Then email your logo and order number to dancingwick@gmail.com. PNG files are preferred. Please send your logo promptly so we can prepare your label design.

Proofs are included for logo favors and sets of 10 tins when the product description says a proof is included. Individual customized logo candles do not receive an automatic proof. If you are ordering them in bulk or larger quantities, include a proof request in your email if you would like one.

If your order includes a proof, it will also come from dancingwick@gmail.com. Check your inbox and spam folder, review the artwork, spelling and layout, and reply with any adjustments. We need your approval before printing labels for an order with a proof. You are welcome to contact us beforehand if you would like help with your file or design.

We offer candle favors and gifts for bulk orders. Pricing depends on the product, quantity and selling unit—some favors are priced individually, while others are sold in sets. For pricing on your larger order, send us the products you want, quantities and needed-by date so we can confirm the available options.

No—businesses can choose from candles, gift sets and other products across our website. Our corporate and business collection offers a curated starting point, but you can select the products that best suit your employees, clients, church, nonprofit or event. We can help coordinate quantities, available personalization, packaging and delivery needs for the products you choose.

Most orders ship within 3–5 business days. This is the time needed to prepare and dispatch your order; delivery time is additional. Product availability, customization and carrier issues can affect timing. If your order includes a proof, or you requested one for an eligible bulk order, we need your approval before printing your labels. Watch for the proof from dancingwick@gmail.com, check your spam folder and reply promptly; delayed approval can delay shipment. If you have a close event deadline, contact us before ordering so we can check the timing.

We ship with USPS or UPS, depending on the package’s weight and shipping cost. If you have a carrier preference, please let us know before your order ships so we can check the options. Carrier transit time is separate from the time needed to prepare or personalize your order.

We offer free shipping on orders over $100. Check the delivery options and final shipping total at checkout for your order. If you are arranging gifts for several recipients or have a special delivery request, contact us so we can help you plan the order.

Please include your needed-by date with your personalization details. If your event is close, contact us before ordering so we can check production and shipping options. For favors and sets of 10 tins that include a proof, we send it after purchase from dancingwick@gmail.com. For these orders, we cannot print your labels until you approve your proof, so check your inbox and spam folder and reply promptly. For logo candles, email your logo and order number to the same address after checkout. A requested delivery date is not a guaranteed arrival date.

Contact us immediately with your order number and corrected address, ideally before the package ships. Double-check gift recipients’ addresses at checkout. If an order is returned because the address was entered incorrectly, the customer is responsible for the cost to send it again.

Wax can soften or melt in high temperatures, so plan to bring your package indoors promptly. If you will be away, check whether your carrier offers a hold-for-pickup option. Avoid leaving candles in a hot car or direct sunlight after delivery, and let them cool before handling or lighting them.

Check the latest carrier tracking information and confirm the shipping address on your order. If the package is delayed or you need help understanding its status, send us your order number and tracking details. Carrier timing can change, so please contact us before ordering when an event date is essential.

For regular online gift orders, place a separate order for each shipping address. If you are coordinating employee, client, or other business gifts for a larger recipient list, contact us to plan the shipment. Include your quantities, needed-by date, and number of destinations so we can help you choose the next step.

We will help with items damaged in transit. Contact us with your order number, which items were affected, and photos of the damage, packaging and shipping label so we can arrange the next steps for a replacement. Take photos without handling broken glass, and do not burn a candle in a damaged container.

For eligible returns or exchanges, contact us within 7 days of delivery and ship the items back within 30 days of delivery. Buyers pay return shipping and are responsible for any loss in value if an item is not returned in its original condition.

Custom or personalized orders and items excluded for health or hygiene reasons cannot be returned or exchanged unless they arrive damaged or defective. Include your order number and the items you would like to return when you contact us.

Custom or personalized orders cannot be returned or exchanged unless they arrive damaged or defective. If something is wrong with your order, email dancingwick@gmail.com with your order number, a photo and a description of the issue. If the personalization differs from what you ordered or approved, explain the difference so we can review it with you and help resolve the problem.

We do not accept order cancellations. If you made a mistake or have a problem with your order, contact us as soon as possible with your order number and an explanation so we can review the situation.

Contact us as soon as possible with your order number and the exact change you need. We will check the order’s status before confirming what is possible. Review names, dates, wording, scent, size, and quantity carefully before checkout, and review any label proof before approving it for printing.

Use our contact form to reach the team. Include your order number, the name used at checkout and a short description of the question. For an event order, add your needed-by date. If you need to share photos, you can email dancingwick@gmail.com and include your order number.

Trim the wick to ¼ inch, remove loose debris, and place the candle on a stable, heat-resistant surface. Allow the wax to melt evenly across the top while following the candle’s label and the four-hour maximum. If the edge has not melted by that limit, extinguish the candle and let it cool.

Yes—trim the wick to about ¼ inch before lighting. Let the candle cool first and remove the trimmed pieces from the wax. A long or crooked wick can contribute to an oversized flame, soot, or uneven burning. For candles with multiple wicks, check and trim each wick before you light them.

Follow the warning label and do not burn for more than four hours at a time. Never leave a burning candle unattended. Extinguish it before leaving the room or going to sleep, and let it cool completely before moving or relighting it. Stop using the candle when approximately ½ inch of wax remains.

Soy wax can develop a pale, frosted appearance or areas that look like wet spots against the container, particularly after temperature changes during shipping. These cosmetic changes are a normal characteristic of soy candles and do not affect their scent or burn. A cracked container, loose wick, or other damage is different—contact us before using it.

Extinguish the candle and let it cool completely. Trim the wick to about ¼ inch, remove loose debris from the wax, and move the candle away from fans, open windows and air vents before relighting. If the container is damaged, a wick has shifted or the problem continues, stop using the candle and contact us for help.

Use a candle snuffer or gently blow out the flame, then check that it is fully extinguished. Never use water on a candle. Let the wax and container cool completely before handling. Between uses, keep your candle in a cool, dry place away from direct sunlight, with the lid on to help keep out dust.

Keep candles, matches, flames, and hot wax out of reach of children and pets. Burn on a stable, heat-resistant surface in a well-ventilated room, away from anything flammable, and never leave a candle unattended. Fragrance preferences and sensitivities vary, so choose what is comfortable for your household and always follow the product’s warning label.

Trim the wick to about ¼ inch and keep the candle away from drafts. Melting the wax all the way to the edge is especially important on the first burn—and important on every burn afterward. On each burn, aim to let the wax melt evenly across the entire surface to the container’s edge before blowing the candle out. Follow the burn instructions on your candle’s label. Let the candle cool completely between uses. If you need help with uneven burning, email a photo to dancingwick@gmail.com.